Terms of Service

GigArmy ("GigArmy", "we", "us") is a United Kingdom online platform that introduces venues and event hosts to live performers. You can reach us at hello@gigarmy.co.uk.

GigArmy is operated by its owner as a UK business. If and when GigArmy is operated through a registered company, the company name, registration number and registered office will be published on this page.

GigArmy is an introduction and scheduling platform. Venues and event hosts post opportunities; performers publish an act profile, an approximate base area, a travel distance and their availability; the platform matches the two and provides messaging, applications, bookings, reviews and urgent cover requests (GigArmy SOS).

GigArmy is not an agent, employer, promoter or party to any engagement. Any contract for a performance is between the venue or host and the performer.

You must be 18 or over to create an account and you must give accurate information. You are responsible for activity under your login and for keeping your credentials secure. Venue accounts may invite managers and staff; the account owner remains responsible for what their team does and keeps sole control of ownership and plan settings.

You agree not to:

• post listings, profiles, reviews or availability you know to be false;
• impersonate another act, venue or person;
• harass, discriminate against or abuse other users;
• scrape, disrupt or attempt to bypass access controls on the platform;
• use another user's contact details for unsolicited marketing.

We may suspend or remove an account, listing, review or message that breaks these terms or the law.

Performance fees are agreed directly between the venue or host and the performer, and are paid directly between them. GigArmy does not currently process payments, hold client money or take a cut at the point of payment.

Subscription plans and any platform booking fee shown on the pricing page describe how GigArmy charges will work. No card details are collected and no charge is taken until billing is switched on and you actively choose a paid plan. Plan features that are labelled as coming soon are not yet available.

If a booking is cancelled, either side should cancel it in GigArmy so the date is released and, where relevant, an SOS cover request can be raised. Any cancellation charge is a matter between the two parties, not GigArmy.

You keep ownership of the profile text, photos, audio and video you upload. You grant GigArmy a non-exclusive licence to display and reproduce that content for the purpose of running and promoting the platform. You must have the rights to everything you upload.

Reviews must reflect a genuine booking and honest experience. We may remove reviews that are abusive, defamatory or clearly not based on a real engagement.

Founding Performer places are limited to the first 200 qualifying performer accounts and are allocated automatically in order. Entitlement dates, referral counts and status are recorded by GigArmy and cannot be edited by users. Referral credit only applies to genuine, separate performers who complete a profile; self-referral, duplicate accounts and repeat counting are not credited.

Promotional and voucher codes are subject to the restrictions attached to each code and may be paused, expired or withdrawn. Codes have no cash value.

GigArmy is provided on an "as is" basis. We do not guarantee that you will receive bookings, applications, enquiries or any level of exposure, and we do not vet, endorse or guarantee the conduct, quality, insurance, licensing or safety of any venue, host or performer. You are responsible for your own checks, contracts and insurance.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law. Subject to that, we are not liable for lost bookings, lost profit or indirect loss, and our total liability to you is limited to the amount you have paid GigArmy in the 12 months before the claim.

You can stop using GigArmy and ask us to close your account at any time. We may end or suspend access where these terms are broken, or where we stop providing the service. Any confirmed bookings you have already agreed remain a matter between you and the other party.

We may update these terms as the platform develops. Material changes will be reflected in the "last updated" date above and, where the change is significant, notified in the app.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer, you keep the benefit of any mandatory protections of the country you live in.