Legal
Subscription & Pro Account Terms
Effective date: 4 October 2026
Paid plans are not currently switched on and nobody is being charged. These terms will apply when paid plans (for example Pro, Priority or Group plans) become available and you choose to buy one.
1. Price and what you get
Before you buy, we will show the plan, its features, the price including VAT where applicable, the billing interval (monthly or annual), and any free trial or promotional terms. The price shown at checkout is the price you pay. Features labelled "coming soon" are not included until they launch.
2. Recurring billing and renewal
Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. We will remind you before renewals and trial ends where required by law, and give advance notice of any price change, which you can avoid by cancelling.
3. Cancelling
You can cancel at any time in your account, as easily as you signed up. Cancellation stops the next renewal; you keep access until the end of the period you paid for.
4. Your 14-day right to cancel (consumers)
If you are a consumer, you normally have 14 days from purchase to cancel and receive a refund. If you ask for the service to start straight away, we may deduct a proportionate amount for the time used. Business users do not have this statutory right but can still cancel future renewals.
5. Refunds and faults
Apart from your statutory rights, payments are not refundable for partly used periods. If the service is not provided with reasonable care and skill, contact us and we will put it right or give an appropriate refund.
6. Founding 200 and promo codes
Founding 200 entitlements are free for the stated period and never convert into a paid plan without your active agreement. Promo codes follow their stated conditions and have no cash value.
Questions about this document? Email hello@gigarmy.co.uk or use our contact form.

